In Store Purchases:
We accept exchanges or store credit within 15 days of purchase for all unworn merchandise, with receipt.
We accept returns and exchanges within 15 days of receipt on all unworn jewelry. You will be credited in full, minus all shipping charges. We do not pay for return shipping.
We reserve the right to deny unreasonable repairs, returns, and exchanges.
All custom and sale pieces are final sale and may not be returned or exchanged.
All items will ship within 2-7 business days. Each pieces is handmade in our Oakland studio. If you need a piece sooner please send us a note below or call 510-289-6002. We answer the phone Tues - Sat: 11-6, Sun: 11-5, and Monday we're closed.
We do not do returns, repairs or exchanges on sample sale items. All online sample sale orders will be sent 3 to 10 days from placing the order.